5jljl Privacy Policy

1 Introduction

5jljl ("we," "us," "our," or "the Platform") is committed to protecting the privacy and personal data of every player who registers and uses the 5jljl online gaming platform at https://5jljl.app. This Privacy Policy ("Policy") describes how 5jljl collects, uses, stores, shares, and protects your personal information in connection with your use of the Platform and all related services.

This Policy is issued in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as administered by the National Privacy Commission (NPC) of the Philippines. Where applicable, this Policy also reflects internationally recognized data protection principles.

By registering an account on 5jljl, making a deposit, or otherwise using the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Policy, you should not use the 5jljl Platform.

This Policy should be read together with the 5jljl Terms & Conditions, which govern your use of the Platform as a whole.

2 Data Controller

For the purposes of the Philippine Data Privacy Act of 2012, 5jljl is the personal information controller responsible for the personal data collected through the Platform. This means that 5jljl determines the purposes and means by which your personal data is processed.

If you have any questions about how 5jljl handles your personal data, or if you wish to exercise any of your data subject rights described in Section 11 of this Policy, you may contact us using the details provided in Section 16.

3 Data We Collect

5jljl collects the following categories of personal data in connection with your use of the Platform:

We do not intentionally collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where required for responsible gaming assessments or regulatory compliance purposes.

4 How We Collect Data

5jljl collects your personal data through the following means:

• Direct interactions: Data you provide when you register an account, complete identity verification, make a deposit or withdrawal, contact our support team, or participate in a promotion.
• Automated technologies: As you navigate and interact with the 5jljl Platform, we automatically collect technical and usage data through cookies, server logs, and similar tracking technologies. See Section 10 for more details.
• Third-party sources: We may receive data about you from identity verification providers, payment processors such as GCash and PayMaya, fraud prevention services, and publicly available sources, where permitted by applicable law.
• Responsible gaming tools: If you interact with deposit limit settings, self-exclusion tools, or cooling-off features, we record those interactions as part of your account profile to ensure the tools function correctly.

5 Legal Basis for Processing

Under the Philippine Data Privacy Act of 2012, 5jljl processes your personal data on the following legal bases:

• Contractual necessity: Processing is necessary to perform the contract between you and 5jljl — specifically, to operate your account, process transactions, and deliver gaming services.
• Legal obligation: Processing is required to comply with applicable Philippine laws, including anti-money laundering regulations under Republic Act No. 9160 (as amended), PAGCOR licensing requirements, and tax reporting obligations.
• Legitimate interests: Processing is necessary for 5jljl's legitimate interests, including fraud prevention, platform security, responsible gaming monitoring, and service improvement, provided those interests are not overridden by your rights and freedoms.
• Consent: For certain processing activities — such as sending you promotional communications or using non-essential cookies — we rely on your consent, which you may withdraw at any time without affecting the lawfulness of prior processing.

6 How We Use Your Data

5jljl uses the personal data we collect for the following purposes:

• To create, verify, and manage your 5jljl player account;
• To process deposits and withdrawals in Philippine Peso (₱) through your chosen payment method;
• To verify your identity and confirm that you meet the minimum age requirement of 21 years in accordance with Philippine gaming regulations;
• To detect, investigate, and prevent fraudulent transactions, money laundering, and other prohibited conduct as defined in the 5jljl Terms & Conditions;
• To administer bonuses, promotions, and loyalty programs and to verify eligibility;
• To provide customer support and respond to your inquiries;
• To monitor gameplay activity for responsible gaming purposes and to apply any limits, cooling-off periods, or self-exclusion measures you have requested;
• To comply with reporting obligations to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, and other relevant Philippine regulatory bodies;
• To analyze platform usage and improve the features, performance, and security of 5jljl;
• To send you service-related communications, including account notifications, transaction confirmations, and security alerts;
• To send you marketing and promotional communications about 5jljl offers, where you have provided consent or where permitted by applicable law.

We will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or establishing another lawful basis for the new processing activity.

7 Data Sharing & Disclosure

5jljl does not sell, rent, or trade your personal data to third parties. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, and other licensed payment service providers, for the purpose of processing your deposits and withdrawals;
• Identity verification providers: Third-party KYC (Know Your Customer) service providers engaged to verify your identity and age in compliance with regulatory requirements;
• Fraud prevention and security services: Providers that assist 5jljl in detecting and preventing fraudulent activity, account takeovers, and money laundering;
• Game content providers: Licensed game studios and live dealer providers, including Ezugi, who may receive limited gameplay data necessary to deliver their services;
• Regulatory and law enforcement authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, the Bureau of Internal Revenue (BIR), and law enforcement agencies, where disclosure is required by law, court order, or regulatory directive;
• Professional advisers: Lawyers, auditors, and accountants engaged by 5jljl, subject to professional confidentiality obligations;
• Business successors: In the event of a merger, acquisition, or sale of all or part of 5jljl's business, your personal data may be transferred to the acquiring entity, subject to equivalent privacy protections.

All third parties with whom 5jljl shares personal data are required to process that data in accordance with applicable data protection laws and are prohibited from using it for any purpose other than the specific purpose for which it was shared.

8 International Transfers

Some of the third-party service providers engaged by 5jljl may be located outside the Philippines. Where personal data is transferred to a country that does not provide an equivalent level of data protection to that afforded under Philippine law, 5jljl will implement appropriate safeguards — such as contractual clauses approved by the National Privacy Commission — to ensure that your data remains protected to the standard required by the Data Privacy Act of 2012.

By using the 5jljl Platform, you acknowledge and consent to the transfer of your personal data to countries outside the Philippines where necessary for the purposes described in this Policy.

9 Data Retention

5jljl retains your personal data for as long as your account remains active and for a period thereafter as required by applicable law or legitimate business necessity. Specifically:

• Account and identity data is retained for a minimum of five (5) years following account closure, in compliance with anti-money laundering record-keeping requirements under Philippine law;
• Financial transaction records are retained for a minimum of five (5) years from the date of the transaction;
• Gameplay and session data is retained for up to three (3) years from the date of the session, unless a longer retention period is required for dispute resolution or regulatory purposes;
• Support communications are retained for up to two (2) years from the date of the last interaction;
• Marketing consent records are retained for as long as you remain subscribed and for one (1) year following unsubscription, as evidence of consent.

When personal data is no longer required for any lawful purpose, 5jljl will securely delete or anonymize it in accordance with our internal data disposal procedures.

10 Cookies & Tracking Technologies

The 5jljl Platform uses cookies and similar tracking technologies to enhance your experience, maintain session security, and analyze how the Platform is used. The following types of cookies may be set when you visit 5jljl:

• Strictly necessary cookies: Essential for the Platform to function. These include session authentication cookies that keep you logged in and security tokens that protect against cross-site request forgery. These cannot be disabled without affecting core functionality.
• Functional cookies: Used to remember your preferences, such as your preferred language, display settings, and last-visited game category.
• Analytics cookies: Used to collect aggregated, anonymized data about how players navigate and use the Platform, helping 5jljl identify areas for improvement.
• Marketing cookies: Used to deliver relevant promotional content about 5jljl to you, where you have provided consent. These cookies track whether you have visited the Platform before and may record which promotions you have viewed.

You can manage or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the 5jljl Platform, including your ability to stay logged in or access certain features.

11 Your Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 5jljl:

• Right to be informed: You have the right to be informed about how your personal data is collected and processed, as set out in this Policy.
• Right of access: You may request a copy of the personal data that 5jljl holds about you, along with information about how it is being used.
• Right to rectification: You may request that inaccurate or incomplete personal data be corrected. You can update basic account information directly through your account settings.
• Right to erasure: You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to 5jljl's legal retention obligations.
• Right to object: You may object to the processing of your personal data where that processing is based on legitimate interests, including profiling for direct marketing purposes.
• Right to data portability: You may request that 5jljl provide your personal data in a structured, commonly used, and machine-readable format.
• Right to withdraw consent: Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before the withdrawal.
• Right to lodge a complaint: You have the right to lodge a complaint with the National Privacy Commission of the Philippines if you believe that 5jljl has processed your personal data in violation of the Data Privacy Act of 2012.

To exercise any of these rights, please contact 5jljl using the details in Section 16. We will respond to all verified requests within thirty (30) days, or within such extended period as permitted by applicable law.

12 Children's Privacy

The 5jljl Platform is strictly intended for individuals who are 21 years of age or older, in accordance with Philippine gaming regulations. 5jljl does not knowingly collect personal data from individuals under the age of 21.

If 5jljl becomes aware that personal data has been collected from a person under the age of 21, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on the 5jljl Platform, please contact us immediately using the details in Section 16.

13 Security Measures

5jljl implements a range of technical and organizational security measures designed to protect your personal data against unauthorized access, accidental loss, destruction, or disclosure. These measures include:

• Transport Layer Security (TLS) encryption for all data transmitted between your device and the 5jljl Platform;
• Encryption of sensitive data fields, including passwords and financial account details, at rest;
• Role-based access controls limiting access to personal data to authorized 5jljl personnel only;
• Regular security assessments and penetration testing of the Platform infrastructure;
• Staff training on data protection obligations and secure data handling practices;
• Incident response procedures for detecting, reporting, and managing personal data breaches in accordance with NPC notification requirements.

While 5jljl takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. You are responsible for keeping your account credentials confidential and for notifying 5jljl immediately if you suspect unauthorized access to your account.

14 Third-Party Links

The 5jljl Platform may contain references to third-party services, such as payment processors and game providers. These third parties operate under their own privacy policies, and 5jljl is not responsible for the privacy practices of any third-party service. We encourage you to review the privacy policies of any third-party services you interact with in connection with your use of 5jljl.

15 Changes to This Policy

5jljl reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made, we will update the "Last Updated" date at the top of this page and, where practicable, notify registered players via email or an in-platform notification.

Your continued use of the 5jljl Platform following the publication of an updated Privacy Policy constitutes your acceptance of the revised Policy. We encourage you to review this page periodically to stay informed about how 5jljl protects your personal data.

16 Contact & Complaints

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 5jljl processes your personal data, please contact our Data Protection Officer using the details below. We are committed to resolving all privacy-related inquiries promptly and transparently.

Email: [email protected]
Website: https://5jljl.app
Support: Visit our FAQ page

If you are not satisfied with our response, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. Information about how to file a complaint with the NPC is available on the NPC's official website.